Terms & Conditions

Our schools require students to have adequate health, accident and travel insurance while attending our schools. Our schools reserve the right to require proof of insurance and, where proof is not available, students must immediately purchase at least one week insurance from MGW. MGW reserves the right to claim this cost from uninsured students, and during this week students must purchase insurance for their entire stay. Uninsured students may not attend class until proof of insurance is available and will not be refunded for loss of lessons.

Students going to Switzerland or UK: In accordance with Visas and Immigration guidelines, we require payment of fees in full prior to issuing a visa letter of Confirmation of Acceptance of Studies (CAS). Students must notify MGW immediately in the case of refusal or any changes to their status.

Students going to USA or Malaysia: Before our partner schools issue an Confirmation of Acceptance of Studies (CAS) a deposit has to be paid only – not full fees. Please see specific programs.

Refusal: If you fail to obtain your visa, you will receive a refund of the total amount except for a USD 500 administrative fee only after we receive written documentation from the consulate of your visa denial. Please note that there will also be a charge of one week’s homestay accommodation fees for any cancellation or postponement notified less than 14 days before the start of the course. Specific terms will apply to residential accommodation.

Students whom receive a part of, or full scholarship from MGW will, if they cancel participation at any time, need to pay the full course fee before stopping their participation in the program. Scholarships are normally given for students whom are in financial need and those students should therefor respect they take up the seat for another student.

Students must inform MGW of any mental or physical condition, allergy, or disability that may interfere with the completion of their course, affect the health and well-being of others or require special accommodation or treatment. MGW will not be responsible in case of any misrepresentation or willful omission of information on the student’s part.

MGW is happy to give advice to disabled students and to assist them in choosing a program that will meet their requirements. In order to assist we must, at the time of booking, be provided with full details in writing regarding any disability and any special requirements as a result of this.

The company, MGW, reserves the right to change details of its services, including courses, facilities, locations and course dates where circumstances beyond the company’s control necessitate such changes, or where the number of enrollment is not enough to operate a course viably.

External Classroom – During busy periods, students may be taught off site. Further details will be available on the first day.

Our Work and Study Programme offer excellent opportunities to allow students to improve their professional credentials by completing a period of unpaid work experience in a professional English speaking environment. Placements are combined with a language course to improve overall ability.

Unpaid placements are available in New York, and we also offer paid work placements with our Swiss and Malaysian partnerships.

When booking please state whether the placement is paid or unpaid, and how many weeks of the course are required. We will also require a full CV, passport photo and cover letter for the enrollment.

Relevant dates can be found on respective countries embassy websites. Schools do not make up for lessons missed on Published Bank Holidays and there is no refund for lessons missed.

All holidays must follow individual school plans.

We organize a weekly social programme, including low cost weekend coach excursions and a selection of free and good value local activities and visits. For updated information on our weekly social programme schedule and approximate costs, please visit our School Facebook pages.

In the event of a dispute between a student and the school, procedures are in place to facilitate the resolution of the dispute. Complaints should first be made to the school Principal or Center Manager. Each complaint will be investigated provided that it is received within 30 days of the course ending and all fees have been paid. If the matter is not resolved, the student should complaint in writing to the MGW head office.

Student must attend a minimum of 80% of their classes otherwise they may lose their place on the course. No refunds will be given and where applicable the Home office will be informed. Any student who does not meet this will not receive an end of course certificate of attendance. It is the responsibility of student to Inform the reception of all illness and absence.

For Preparation programs where the program is not paid separately a 100% attendance is demanded. Cases of sickness is to be informed to the local training center.

Accommodation is subject to availability. Other accommodation options maybe available on request; please contact us for more details. All accommodation charge must be paid to MGW directly and all prices are per person per week unless started otherwise.

In the even of damage to property; The student must pay the full cost. Students booking residential accommodation may be required to pay a deposit on arrival. The deposit will be returned on the student’s departure provided there is no damage, loss or extra cleaning to be paid for.

If MGW cancels a program after a student’s enrollment, MGW will refund all money already paid by the student. However, we reserve the right to suspend or expel a student for misconduct deemed to be behavior that repeatedly upsets the harmony of the school, without refund of fees.

MGW will not be responsible for any costs incurred by or on behalf of the student as a result of causes beyond our reasonable control. Such causes include but are not limited to riot, war, threat of war, civil strike, industrial dispute, terrorist activity, natural or nuclear disaster, unusually adverse weather conditions and infectious diseases.

Visa students: Students who require a visa are not be able to shorten or reduce the number of lessons of their course due to the terms of their visa.

MGW pre-programs: Students joining the pre-programs offered by MGW will, in the event of a refusal of visa get refunds depending on which program they joined.

Application fees are non refundable. Bank fees and charges will be deducted. Please always send fees to also cover all bank charges.

Accommodation fees: For bookings of 7 weeks or fewer, there will be no accommodation refund. For bookings of 8 weeks and over, students must give notice in writing 4 weeks prior to termination; otherwise a 4 week cancellation fee will apply. Specific terms will apply to residential accommodation.

No refund or credit will be offered for students who wish to change program or cancel after payment. Only in case of no visa for visa students there is a refund. For non visa student no refund is given of paid fees except in the case of a visa refusal.

Any refunds due will be paid to the person or organization who originally paid the fees and will be made within 45 calendar days of written confirmation (not counting public holidays).

MGW will only do refund if visa application is refused, provided that:

1. MGW has received full payment of Tuition Fees, Applications Fees and additional fees

2. You are required to send to MGW refusal document from Immigration Authorities, stating refusal reasons.

3. MGW will not make a refund once you obtain a visa but decide not to Enroll the program

4. MGW will make a refund direct to student or partner/agent that made the payment

5. Application Fee ares non-refundable in any circumstances.

Flight details including: date and time of arrival, flight numbers, airline and airport terminal must be advised 7 days prior to arrival. Students requesting an airport transfer should also provide their mobile number including the international area code. Airport transfer fees include a maximum of 1 hour waiting time. In the event of delay exceeding 1 hour, students will be charged the additional fee at the school. Up to 3 students traveling on the same flight can request a share transfer (please add USD 10 for each extra passenger and USD 10 for each extra drop off).

For those students who have booked a transfer on arrival, we will send an Arrival Transfer Confirmation to reconfirm the student’s flight details and arrival time. Students who have requested a departure transfer should speak to our School Administrators a few days before departure in order to agree a pick up time and collect their Departure Transfer Confirmation.

All course fees must be paid in full at least 14 days before your course start date. In the case of late bookings, you should pay immediately with your enrollment form in order to secure a place on the course.

The following methods of payment are acceptable:

Only bank transfers to MGW Danish Bank account is accepted. Fees are paid in either USD, CHF, GBP or Euro.

All bank charges must be paid in advance by the sender. Please send a copy of the transfer document to MGW with all payments and specifics: Student’s name, Center, Dates and Invoice number.

MGW reserves rights to expel you from your program for unacceptable behavior or lack of attendance. No refund will be made once you are expelled from your program.

If you intentionally or negligently damage our own property, you might have to pay the full cost of repairing or replacing that property

MGW will not be responsible for any property loss or damage which arises out of or in connection with or consequence of your use of MGW premises.

MGW will not be liable for the safekeeping and delivery of any post sent to you at MGW campus

You should report to Admission Department of MGW any issues that make you feel unhappy with the programs such as teachers, exams, school facilities.

At MGW we are always willing to listen to you and try to provide better services.